Terms of Use

These Terms of Service (“Terms”) govern your access to and use of websites, forms, assessments, resources, communications, and related services operated by SALT POINT ADVISORY LLC (“Salt Point Advisory,” “we,” “us,” or “our”), including saltpointadvisory.com.

By accessing or using our website, submitting a form, completing an assessment, scheduling a consultation, communicating with us, or otherwise using our services, you agree to these Terms.

If you do not agree to these Terms, do not use our website or related services.

1. About SALT POINT ADVISORY LLC

SALT POINT ADVISORY LLC provides business consulting and advisory services that may include:

  • Operational consulting

  • Growth readiness assessments

  • Supply chain and fulfillment advisory

  • Business process improvement

  • Fractional operations leadership

  • Strategic planning

  • Operational performance improvement

  • Discovery calls and advisory consultations

  • Related business resources and professional services

Information on our website is provided for general informational and business purposes.

Specific consulting or advisory engagements may be governed by a separate proposal, statement of work, engagement letter, master services agreement, or other written agreement.

If a separate written agreement conflicts with these Terms with respect to paid professional services, the separate written agreement will control.

2. Eligibility

You must be at least 18 years old to use our website, submit forms, participate in our SMS program, or engage our services.

By using our website or services, you represent that you are at least 18 years of age and legally capable of entering into a binding agreement.

If you use the website or communicate with us on behalf of a business or organization, you represent that you have authority to act on behalf of that entity where applicable.

3. Permitted Use

You may use the website for lawful business and informational purposes.

You agree not to:

  • Use the website in violation of applicable law

  • Attempt to gain unauthorized access to our systems

  • Interfere with website operation or security

  • Introduce malware, harmful code, or malicious software

  • Scrape, crawl, copy, or systematically extract website content without authorization

  • Circumvent security or technical restrictions

  • Impersonate another person or organization

  • Submit false, fraudulent, misleading, or unlawful information

  • Infringe the intellectual property or privacy rights of others

  • Use the website in a manner that could harm SALT POINT ADVISORY LLC or other users

We may suspend or restrict access if we reasonably believe these Terms have been violated.

4. Website Content

Website content is provided for general informational and educational purposes.

Nothing on the website constitutes:

  • Legal advice

  • Tax advice

  • Accounting advice

  • Investment advice

  • Financial advice

  • Medical advice

  • Other regulated professional advice

Business and operational outcomes depend on many factors unique to each organization.

We do not guarantee that any strategy, assessment, framework, recommendation, or advisory service will produce a particular result.

You remain responsible for your own business decisions.

5. Assessments and Diagnostic Tools

SALT POINT ADVISORY LLC may offer assessments, questionnaires, scorecards, diagnostic tools, and related resources, including a Growth Readiness Assessment.

These tools are intended to provide general informational observations based on the information you submit.

Assessment results:

  • Are not comprehensive evaluations of your business

  • Depend on the accuracy of user-provided information

  • May involve generalized assumptions

  • Are not a substitute for a professional consulting engagement

  • Do not guarantee growth, revenue, profitability, operational improvement, or other results

You are responsible for decisions made based on assessment results.

6. Discovery Calls and Consultations

Our website may allow you to schedule or request a discovery call, consultation, or meeting.

Submitting a request does not create a professional services relationship and does not obligate SALT POINT ADVISORY LLC to accept an engagement.

A consulting relationship begins only when the parties enter into a written agreement or otherwise expressly agree in writing to an engagement.

We may decline, reschedule, or cancel consultation requests at our discretion.

7. Professional Services

Professional consulting or advisory services may be subject to separate written terms addressing:

  • Scope of work

  • Deliverables

  • Fees

  • Payment schedules

  • Expenses

  • Timelines

  • Client responsibilities

  • Intellectual property

  • Confidentiality

  • Termination

  • Limitations of liability

Those engagement-specific terms govern the professional services covered by that agreement.

8. Fees and Payments

Unless otherwise stated, general website access may be available without charge.

Fees for consulting, assessments, workshops, advisory services, or other paid offerings will be disclosed in the applicable proposal, statement of work, order form, checkout page, invoice, or written agreement.

Payment, cancellation, rescheduling, and refund terms for professional services will be governed by the applicable engagement terms.

9. SMS Messaging Program

SALT POINT ADVISORY LLC may offer SMS messaging to individuals who expressly opt in.

Depending on the consent you provide, SMS messages may include:

  • Responses to inquiries

  • Discovery-call coordination

  • Appointment confirmations

  • Appointment reminders

  • Service-related notifications

  • Assessment follow-up

  • Requested information or resources

  • Business or advisory updates

  • Marketing or promotional communications regarding our services, assessments, events, or resources

Transactional/informational SMS consent and marketing/promotional SMS consent may be collected separately.

Providing your phone number alone does not constitute consent to receive SMS messages.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services.

10. SMS Message Frequency and Charges

Message frequency varies based on your interactions with SALT POINT ADVISORY LLC and the types of messages you have agreed to receive.

Message and data rates may apply.

Your wireless carrier’s standard messaging, data, and other charges may apply to SMS messages you send or receive.

11. SMS Opt-Out Instructions

You may stop receiving SMS messages at any time by replying:

STOP

After you reply STOP, you may receive a final confirmation message indicating that you have been unsubscribed.

You will no longer receive SMS messages covered by that opt-in unless you later provide consent again.

12. SMS Help and Support

For help with SMS messaging, reply:

HELP

You may also contact SALT POINT ADVISORY LLC using the contact information provided on our website.

13. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

SMS delivery is subject to the effective transmission and availability of your wireless carrier’s network and other telecommunications services outside the control of SALT POINT ADVISORY LLC.

We do not guarantee that every SMS message will be delivered.

14. Mobile Number Responsibility

By opting in to SMS messages, you represent that:

  • You are at least 18 years old

  • You are the subscriber or authorized user of the mobile number provided

  • You have authority to consent to receive messages at that number

If your mobile number changes or is reassigned, you should notify us or opt out before discontinuing use of the number.

15. Privacy and SMS Data

Your use of our website and participation in our SMS program are subject to our Privacy Policy.

SALT POINT ADVISORY LLC does not sell, rent, share, or disclose SMS opt-in consent, mobile telephone numbers, or SMS-related information to third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers solely as necessary to operate the SMS program and provide communications on our behalf.

Please review our Privacy Policy for more information about how we collect, use, disclose, retain, and protect personal information.

16. Email Communications

By providing your email address, you authorize us to use it to:

  • Respond to inquiries

  • Deliver requested resources

  • Communicate about appointments or services

  • Send business communications

  • Send marketing communications where permitted by law

You may unsubscribe from marketing emails using the unsubscribe mechanism included in those messages.

We may continue to send non-marketing communications relating to active requests, appointments, services, or business relationships.

17. Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to SALT POINT ADVISORY LLC and are protected by applicable intellectual property laws.

Protected materials may include:

  • Text

  • Graphics

  • Logos

  • Branding

  • Website design

  • Assessments

  • Frameworks

  • Methodologies

  • Reports

  • Templates

  • Presentations

  • Downloads

  • Training materials

  • Business resources

  • Other proprietary content

We grant you a limited, non-exclusive, revocable, non-transferable right to access publicly available website content for personal or internal business use.

You may not reproduce, republish, distribute, sell, license, modify, create derivative works from, or commercially exploit protected materials without prior written permission, except where permitted by law.

18. User-Submitted Information

You retain ownership of information you submit to us.

By submitting information through our website, forms, chat tools, assessments, or other channels, you authorize us to use and process that information as reasonably necessary to:

  • Respond to you

  • Provide requested services

  • Generate assessment results

  • Schedule meetings

  • Evaluate potential consulting needs

  • Maintain records

  • Improve our website and services

  • Carry out purposes described in our Privacy Policy

You represent that you have the right to provide the information you submit.

19. Confidentiality

Submitting information through a public website form does not, by itself, create a confidential, fiduciary, attorney-client, or other privileged relationship.

Confidentiality obligations relating to a consulting engagement will be governed by any applicable written agreement between SALT POINT ADVISORY LLC and the client.

20. Third-Party Services and Links

Our website may include links to or integrations with third-party services, including:

  • Scheduling platforms

  • Website form providers

  • CRM systems

  • Analytics services

  • Messaging providers

  • Email platforms

  • Payment services

  • Social media platforms

Third-party services are governed by their own terms and privacy policies.

SALT POINT ADVISORY LLC is not responsible for the privacy, security, availability, or content of third-party services we do not control.

21. No Guarantee of Results

Business consulting and advisory outcomes depend on factors outside our control, including:

  • Management decisions

  • Market conditions

  • Client resources

  • Staffing

  • Technology

  • Execution quality

  • Vendors

  • Economic conditions

We do not guarantee:

  • Revenue growth

  • Profit increases

  • Cost savings

  • Operational improvements

  • Business expansion

  • Project completion

  • Supply chain outcomes

  • Specific assessment scores

  • Any particular business or financial result

Past examples, testimonials, case studies, or illustrative results do not guarantee future performance.

22. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND PUBLICLY AVAILABLE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

SALT POINT ADVISORY LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • TITLE

  • NON-INFRINGEMENT

We do not warrant that:

  • The website will always be available

  • The website will be error-free

  • Content will always be current or accurate

  • Defects will always be corrected

  • The website will be free from harmful components

Some jurisdictions do not permit certain warranty exclusions, so some provisions may not apply to you.

23. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALT POINT ADVISORY LLC AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE OR PUBLICLY AVAILABLE CONTENT.

This includes loss of:

  • Profits

  • Revenue

  • Data

  • Business opportunities

  • Goodwill

  • Business continuity

To the maximum extent permitted by law, our total liability arising from your use of the public website will not exceed the greater of:

  1. The amount you paid SALT POINT ADVISORY LLC for the specific website-based product or service giving rise to the claim during the six months before the claim arose; or

  2. $100 USD

Liability relating to separately contracted consulting services will be governed by the applicable written client agreement.

24. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless SALT POINT ADVISORY LLC and its owners, members, officers, employees, contractors, representatives, and agents from claims, liabilities, losses, damages, costs, and expenses arising from:

  • Your unlawful use of the website

  • Your violation of these Terms

  • Information or materials you submit

  • Your infringement of another party’s rights

25. Changes to the Website

We may modify, suspend, discontinue, or update the website or any portion of it at any time without notice.

We are not liable for any modification, suspension, or discontinuation of website features or content.

26. Changes to These Terms

We may update these Terms periodically.

When we make changes, we will revise the “Last Updated” date above.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

27. Governing Law

These Terms will be governed by the laws of the state in which SALT POINT ADVISORY LLC is legally organized or principally located, without regard to conflict-of-law principles.

Any dispute arising solely from these website Terms will be brought in a court of competent jurisdiction in that state, unless applicable law requires otherwise.

Any dispute relating to a separately executed consulting agreement will be governed by the dispute-resolution and governing-law provisions of that agreement.

28. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

29. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

30. Entire Agreement

These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the agreement between you and SALT POINT ADVISORY LLC regarding use of the public website and related online services.

Separate written agreements govern specific professional consulting engagements where applicable.

31. Contact Us

If you have questions about these Terms, contact:

SALT POINT ADVISORY LLC
Website: saltpointadvisory.com
Email: Use the contact email listed on our website

For SMS assistance, reply HELP.

To stop SMS messages, reply STOP.

© SALT POINT ADVISORY LLC