— HOW WE WORK TOGETHER
You're Not Hiring Hours. You're Fixing the Operation.
Every engagement here builds on the one before it. We start by finding the single constraint actually limiting your growth. Then we eliminate it. Then, if it makes sense, I stay on to protect what we built and get you ready for what's next. You don't have to know which step you need yet — that's what the first one is for.
SERVICE 01 — PINPOINT
POINT™ Operational Constraint Assessment
Identify the constraint — a fixed-fee assessment that diagnoses what's really limiting growth.
A four-week executive assessment for growth-stage consumer goods companies that identifies the single operational constraint preventing profitable, scalable growth. I go through executive interviews, operational and KPI review, financial and systems review, and customer fulfillment evaluation — then turn that into a clear, prioritized roadmap your leadership team can actually act on.
What's included:
Current State Findings Summary and Operational Constraint Analysis — a clear, specific picture of what's broken and what it's costing you
Executive Transformation Roadmap — business impact, required investment, and sequencing
Executive Implementation Blueprint — prioritized initiatives, a 90-day plan, and success metrics, delivered in a live executive readout
Duration
4 Weeks
Client Time
~2–3 hrs/week
SERVICE 02 — ORGANIZE + IMPLEMENT
POINT™ Operational Transformation
Eliminate the constraint — a fixed-fee engagement that turns the roadmap into measurable results.
A 90-day engagement that takes the roadmap from Pinpoint and actually executes it. The first 30 days build alignment — governance, KPIs, accountability, a confirmed plan. The next 30 execute the highest-impact changes: fulfillment, inventory, S&OP, systems, vendor performance, leadership coaching. The final 30 make it stick — standardized procedures, operating rhythms, and a playbook your team owns going forward.
What's included:
Executive Transformation Charter, Operating Governance Framework, and a live KPI Dashboard from day one
Weekly Executive Progress Reports and an Initiative Tracker, so nothing sits in a folder waiting on someone
Executive Operating Playbook and Future Growth Roadmap — a business that performs without constant intervention
Duration
90 Days
Client Time
~1–2 hrs/week
"This is your bridge from chaos to clarity — without committing to long-term support upfront. It delivers high-value transformation fast, while setting you up as the natural choice for ongoing partnership."
SERVICE 03 — NORMALIZE + THRIVE
POINT™ Performance Partnership
Sustain performance & scale — an embedded fractional COO who protects gains as the business grows.
An ongoing executive operating partnership, not an advisory retainer. I stay embedded — weekly leadership meetings, monthly operational business reviews, quarterly strategy sessions — protecting the gains from Organize + Implement while building what's next: annual planning, capacity and org design, supply chain optimization, acquisition integration, distribution expansion.
What's included:
Weekly executive leadership meetings and monthly Operational Business Reviews — performance, KPIs, decisions, risk
A board-ready Executive Dashboard, CEO Briefing, and Operational Health Scorecard every month
Quarterly Executive Strategy Sessions covering priorities, capability, capacity, and capital
Duration
Ongoing
Commitment
6-month minimum
Client Time
CEO ~2 hrs/week
"Rather than hiring a full-time COO, CEOs and boards gain ongoing executive leadership focused on execution, accountability, and continuous improvement. Operations stop being a source of uncertainty and become a strategic advantage."
—THE PHILOSOPHY
The POINT™ Operating System
An executive operating system that finds the single constraint limiting growth, organizes the business around removing it, implements the right changes, normalizes results, and positions the company to thrive.
P
PINPOINT
Find the real constraint across strategy, leadership, process, systems, and performance.
O
ORGANIZE
Design the operating model and governance required to scale.
I
IMPLEMENT
Execute the highest-impact initiatives — not the most convenient ones.
N
NORMALIZE
Embed discipline so new performance levels become permanent.
T
THRIVE
Scale with confidence once operations are a growth engine, not a constraint.
— WHO THIS IS NOT FOR
Fit matters more than fee.
You're looking for a strategy deck with no execution behind it — that's not what I do.
Your leadership team isn't ready to make real changes — I get hired to fix things, not observe them.
You're earlier than $25M in revenue or haven't yet hit the operational complexity that requires senior leadership — you likely don't need this yet, and I'll tell you that directly.
—READY WHEN YOU ARE —
Every operational problem looks complicated. It usually isn't.
There is almost always one constraint creating disproportionate friction across the business. POINT™ finds it — then aligns the organization, implements the right solution, embeds lasting performance, and prepares the business for its next stage of profitable growth. You don't need more recommendations. You need an operating system that performs.
