
Revenue is up, but every week feels like you're patching something new — a stockout, a missed ship date, a 3PL that dropped the ball. Underneath it, you know the operation wasn't built for the size you're at now, and it's only going to get harder from here.
You're selling more, but somehow keeping less of it. The real frustration isn't the number — it's not having full visibility into where the cost is actually leaking, or the bandwidth to go find it.
Every day pulls you into an operational problem that shouldn't require your involvement. The deeper issue is that you don't have someone in the building who can own this — so it keeps landing back on you.
Most operational consulting stops at process redesign, POINT doesn't — because fixing a strained operation takes alignment across strategy, execution, leadership, and performance, all at once. Every engagement follows the same five phases:
Find the real constraint, not just where it shows up.
Build the plan to scale past it.
Run the fix, not just recommend it.
Hold the new performance level.
Position the company for what's next.
I built this around what I've actually done — leading supply chain, fulfillment, operations myself, not studying it from the outside. This isn't a framework I'm selling you; it's how I've run operations for 20+ years now with a name on it.
Years Operating, Not Advising
Years Operating, Not Advising
In Costs Cut
In Costs Cut
On-Time Fulfillment Delivered
On-Time Fulfillment Delivered
Growth, Infrastructure Built
I work with brands between roughly $25M and $125M in revenue — past the scrappy stage, and now dealing with the operational strain that comes with real growth. Usually they're preparing for wholesale or retail expansion, wrestling with a 3PL that isn't performing, or watching margins tighten despite rising sales. They need senior operations leadership in the building, not just another set of recommendations.
I'm not the right fit if you're looking for a strategy deck or a long-term audit with no execution behind it. I'm also not for teams that aren't ready to make changes — I get hired to fix things, not to observe them.

I go into your operation and find out what's actually driving the cost, delay, or breakdown — not just where it's showing up. This is the "P" in POINT: pinpointing the real constraint before touching anything else. You get a clear, specific picture of what's broken and what it's costing you.
I put together the operating plan — systems, vendors, team structure — and get your leadership aligned behind it. Then I implement it. This is where POINT's Organize and Implement phases play out: building the plan, then actually building the thing. You get a roadmap everyone agrees to and a fix that's already underway, not a document sitting in a folder.
I stay in as the operator, running the changes day to day until the new performance level holds on its own — POINT's Normalize and Thrive phases. You get a stable, scaling operation and the confidence to grow into what's next, without having to hire a full-time COO to get there.
Every quarter you run without the right operational leadership costs you margin,
revenue, time, and control you won't get back.